Contact information

At BilAfiya, we’re here to support you. If you have any questions, concerns, or need assistance with your order, feel free to reach out to us through the following channels:

Customer Support

WhatsApp: +923094336445
Email: info.bilafiya@gmail.com

Our support team is available to assist you with:

Order inquiries
Product information
Returns & replacements
General questions

Support Hours

Monday to Saturday: 10:00 AM – 7:00 PM
Sunday & Public Holidays: Limited support / Closed

Response Time

We aim to respond to all queries within 24 hours
During peak times, responses may take slightly longer

Order Support

When contacting us regarding an order, please provide:

Your Order Number
A brief description of your issue
Photos or videos (if applicable)

This helps us resolve your issue quickly.

Important Note

Please ensure that your contact details (phone number and address) are accurate when placing an order, as we may contact you for order confirmation before dispatch.